Chukwu Chizaram Christian - Cloud Engineer

About

Results-driven Cloud Engineer with over 5 years of experience designing, deploying, and optimizing scalable cloud infrastructure across Microsoft Azure and AWS. Proven expertise in Infrastructure as Code (IaC), CI/CD pipelines, containerization, and cloud security best practices. Adept at automating operations and improving system performance, with a track record of supporting DevOps teams and cross-functional projects to ensure high-availability and compliance in production environments.

Work Experience

Cloud Support Engineer (Azure)

Microsoft (via Tek-Experts)

Sep 2021 - May 2024

Remote, US

Led the architecture and maintenance of Azure cloud solutions, enhancing performance and ensuring stringent security compliance for enterprise-grade applications.

Architected and maintained robust cloud solutions on Azure, significantly improving performance and ensuring compliance with critical security standards.
Developed Infrastructure as Code (IaC) using Terraform and ARM Templates, enabling scalable and repeatable deployments for complex cloud environments.
Automated provisioning and configuration tasks with PowerShell and Azure CLI, reducing manual overhead by 40% and accelerating deployment cycles.
Supported enterprise-grade CI/CD pipelines using Azure DevOps and Jenkins, facilitating seamless application deployment and contributing to a 30% boost in deployment uptime.
Conducted comprehensive vulnerability assessments and enforced security policies, including data encryption and role-based access control, to meet compliance requirements.

Cloud Engineer

Tek Experts

Sep 2021 - May 2024

Lagos, Nigeria, NG

Functioned as a Level 3 Technical Support Engineer specializing in diagnosing and resolving complex downtimes affecting Azure PaaS services for enterprise customers.

Operated as a Level 3 Technical Support Engineer for Azure PaaS services, specializing in diagnosing and resolving complex downtimes affecting App Services, Function Apps, and Azure Networking resources.
Collaborated directly with Product Team Advisors (PTAs) and Microsoft Engineering teams to troubleshoot escalated issues, delivering timely resolutions and ensuring platform stability for enterprise customers.
Handled an average of 35+ high-priority technical escalations per month, reducing time-to-resolution by over 40% through root cause analysis, detailed debugging, and issue replication in test environments.
Created comprehensive technical documentation and incident reports, capturing resolution steps, lessons learned, and prevention strategies to enhance operational readiness and future response efficiency.
Utilized tools such as Azure Monitor, Application Insights, and Kusto Query Language (KQL) to proactively monitor platform health and preempt service degradation or failures.

Cloud Infrastructure Engineer

CashToken Africa

Feb 2020 - Sep 2021

Lagos, Nigeria, NG

Designed and managed high-availability, disaster-resilient AWS environments, optimizing infrastructure costs and enhancing monitoring for financial services.

Designed high-availability, disaster-resilient AWS environments for financial services, leveraging AWS Backup, Amazon S3 versioning, and multi-AZ deployments to ensure business continuity.
Managed infrastructure provisioning using Terraform and AWS CLI, enabling consistent, repeatable deployments and significantly reducing downtime across environments.
Implemented comprehensive monitoring and alerting solutions with Amazon CloudWatch, CloudTrail, and AWS Config, reducing incident response time by 35%.
Optimized cloud infrastructure costs by leveraging auto scaling groups, Reserved Instances, and continuous cost monitoring via AWS Cost Explorer and Trusted Advisor.
Documented AWS architecture diagrams, deployment processes, and incident response reports, enhancing operational visibility and supporting audit requirements.

Education

Computer Science

Federal University of Technology, Owerri

Sep 2011 - Jul 2016

Owerri, Nigeria, NG

Certificates

Azure DevOps Engineer Expert

Microsoft Certified

Azure Developer Associate

Microsoft Certified

AZ-900 Microsoft Certified Azure Fundamentals

Microsoft Certified

GitHub Foundations

GitHub

Andela React Learning Program

Andela

Become a Software Developer

JavaScript from Zero to Expert

Udemy

Azure Solutions Architect Expert (in view)

Microsoft Certified

AWS Certified Solutions Architect (Associate) (in view)

AWS

Projects

Cloud Cost Reduction Initiative

Identified and resolved inefficiencies in cloud operations to optimize expenditure.

Zero Downtime Deployment Implementation

Implemented advanced deployment strategies to ensure continuous service availability.

Cloud Security Hardening Project

Enhanced cloud security posture through comprehensive audits and protocol enforcement.

Skills

Cloud Platforms

Azure
AWS
Oracle Cloud Infrastructure (OCI)

IaC & Automation

Terraform
ARM Templates
PowerShell
Ansible
Azure CLI
CloudFormation

CI/CD & DevOps

Azure DevOps
Jenkins
Git
GitHub Actions
Docker
Kubernetes

Monitoring Tools

Azure Monitor
Log Analytics
AWS CloudWatch
ELK Stack
Prometheus
Application Insights
Kusto Query Language (KQL)

Security & Compliance

IAM
VPC Security Groups
Encryption Protocols
PCI-DSS alignment
Data Encryption
Role-Based Access Control
Vulnerability Assessments

Scripting Languages

PowerShell
Bash
Python

Networking

VNet
VPNs
Load Balancer
DNS
NSGs
TCP/IP

Documentation & Collaboration

Architecture Diagrams
Runbooks
Confluence
Stakeholder Communication
Technical Documentation
Incident Reports

Leadership & Mentoring

Project Management
Strategic Planning
Cross-functional Collaboration
Technical Training

Problem Solving

Root Cause Analysis
Debugging
Issue Replication
Preemptive Service Degradation Prevention

Cost Optimization

Auto Scaling Groups
Reserved Instances
AWS Cost Explorer
Trusted Advisor